For over a decade, ESL’s core service has been to provide plumbing services with the highest caliber of service delivery. ESL Maintenance has an established reputation of providing quality service and complete client satisfaction based on countless happy customers. Our team of experienced and qualified plumbers deliver an unparalleled, professional service across South Africa 24 hours a day, seven days a week. We guarantee that our team of plumbing experts are able to solve all your plumbing-related concerns.
ESL Plumbing’s experienced, qualified drain services teams are experts in dealing efficiently with all types of drainage blockages, from waste pipes to main drains.
ESL Plumbing can undertake all types of repairs quickly and meticulously, including fault finding and diagnostic solutions. We design and install complete geyser systems and can repair or upgrade your existing system where needed.
ESL Plumbing firmly believes in a transparent, upfront, and honest pricing system. Our rates can easily be found on the rates table below. Our friendly and helpful staff members are available 24 hours a day and will clearly communicate our rates at the time of booking.
ESL Plumbing has a dedicated accounts team who are able to assist with all enquiries. Account facilities are offered to regular clients who meet our strict credit criteria.
We do not consider any job too big or too small for ESL Maintenance.
We believe in always being 100% transparent with our clients and strive to be clear, upfront and honest about all our company charges. Our rates are clearly indicated on our website and our helpful and experienced staff, available 24 hours a day, will ensure that clients are fully aware of our rates at the time of booking, or when requesting details.
Our technicians will always show a complete breakdown of labour, material and any other charges, and a comprehensive description of work carried out is shown on all invoices and estimates.
We do not charge for the following: call-out charge, travelling, parking and congestion. We fully commit to no hidden charges.
Overcharging
Our team is meticulous about charging correctly and fairly according to our quoted rates and our policy on overcharging is unequivocal. In the unlikely event that any of our engineers deliberately disregard this policy, a refund will be made.
Accountability
We always take responsibility in the unlikely event that work is not carried out according to our standards. If a client is not satisfied, they may contact our call centre with their concerns. We will do our utmost to resolve the issue by sending an engineer or a technical service manager at a time that is convenient to the client.
ESL Plumbing will never carry out any unnecessary work or recommend work that is not necessary.
| Guarantee |
|---|
| Labour |
| All our workmanship carries the company’s written 12-month guarantee for your peace of mind. |
| Materials |
| The materials used are covered by the manufacturer’s guarantee. |
We are fully BBBEE compliant and registered with all relevant governing bodies such as IOPSA and CIDB.